Grafton Serco

Make a difference every day

The new state-of-the-art Clarence Correctional Centre outside of Grafton is due to open mid 2020. This 1,700 bed facility will create 600 jobs for people to join Serco across a wide variety of job profiles.

Learn more about Clarence Correctional Centre and job opportunities below.

Real people, real jobs

Serco is an extraordinary company, making a positive difference to people's lives every day and will operate the new Clarence Correctional Centre.

At Serco, you'll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world.

Available jobs

Click on the links below to apply.

Correctional Supervisor

Location: Grafton, New South Wales AU


Job Number: 447

External Description:

Job Summary

This is an exciting and rewarding career opportunity for Correctional Supervisors. As the first hires for the state-
of-the-art Clarence Correctional Centre in Grafton, you’ll get the opportunity to use your skills and experience in
assisting with the pre-operational activities as we expand our workforce ready for commencing operations in July

The Clarence Correctional Centre is due to open mid 2020 with a 1700 bed facility, making it the largest and most state-of-the-art Correctional Centre in Australia. Serco Australia has a 20 year contract to operate and maintain the Centre, creating the opportunity for long-term, rewarding and secure employment with exciting career prospects in one of Australia’s most spectacular coastal and country locations.

About you

We are looking for experienced Correctional Supervisors to be part of our new team. Your proven ability to work and create a culture of openness, trust and transparency coupled with your focus on living and instilling our values, while promoting equality and removing barriers to diversity will ensure you succeed in this role. Our team help build safer communities through the delivery of rehabilitation and reintegration programs which make a positive difference to the lives of those in our care, their families, and the community.

About the opportunity

As a Correctional Supervisor, you are key to the on-going success of the centre and are part of our frontline leadership group. You are responsible for the day to day management of a designated area as well as providing leadership to a team of Correctional Case Officers. You have a real opportunity to develop your career with this new state of the art facility and support and learn from senior leaders delivering on the Centre’s operational requirements, policies, procedures and relevant legislation. You will play an integral role in promoting the rehabilitation and reintegration, ensuring the safety and security of inmates and the community, and provide a decent and respectful environment for staff, visitors and the people in our care.


Annual Base Salary: $89,000 per annum + Superannuation $8,455 + Overtime (Total Remuneration Package $97,455 per annum inclusive of base salary, penalties, allowances, loadings, disability payments and similar provisions)

To be successful in this role you will:

  • Have a strong operational understanding of a correctional or law enforcement environment
  • Have demonstrated custodial experience and hold your Certificate III Correctional Practice (CSC30115)
  • Ideally hold your Certificate IV in Correctional Practice, however this is not a mandatory requirement
  • Embody Serco’s values and committed to creating a diverse and inclusive workplace where you lead by example
  • Have a proven ability in report writing, handling sensitive information and computer literacy
  • Proficient communication and interpersonal skills
  • Maintains a high level of integrity

About Grafton

Located on the NSW Mid-North Coast, Grafton is approx. 6 hours’ drive from Sydney and 4 hours from Brisbane. Set on the Clarence River, it is the main hub for the Clarence Valley with a rich natural beauty and is ideally located if you prefer the hinterland or the ocean as your back drop. With recent Pacific Highway upgrades and investment in infrastructure, and with affordable housing and access to good schools and recreation options, it is the ideal location for your next career move with your family.

About Us

At Serco, you’ll be part of a team of more than 50,000 people working across more than 20 countries worldwide. But no matter your role or where you’re based, we each share the same goal - to bring service to life to make a positive difference every day. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people from a range of backgrounds.

Interested to be part of our brand new team?

If you are inspired to make a positive difference and would like to be part of this exciting new opportunity, click the Apply Now Button.

Serco seeks and celebrates diversity. We are committed to recruiting and retaining a diverse workforce. We are committed to diversity and we encourage people from different backgrounds including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse and people with disabilities to apply.

To find out more about us visit www.graftonserco.com.au





Job Number: 447

Community / Marketing Title: Correctional Supervisor

Location_formattedLocationLong: Grafton, New South Wales AU