Grafton Serco

Make a difference every day

The new state-of-the-art Clarence Correctional Centre outside of Grafton is due to open mid 2020. This 1,700 bed facility will create 600 jobs for people to join Serco across a wide variety of job profiles.

Learn more about Clarence Correctional Centre and job opportunities below.

Real people, real jobs

Serco is an extraordinary company, making a positive difference to people's lives every day and will operate the new Clarence Correctional Centre.

At Serco, you'll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world.

Available jobs

Click on the links below to apply.

Correctional Case Officer

Location: Grafton, New South Wales AU


Job Number: 545

External Description:

Job Summary

This is an exciting and rewarding career opportunity for a Correctional Case Officer. As the first hires for the state-of-the-art Clarence Correctional Centre in Grafton, you’ll get the opportunity to use your skills and experience in assisting with the pre-operational activities as we expand our workforce ready for commencing operations in July 2020.

A rewarding career opportunity awaits you as a Correctional Case Officer with Serco. You will join Australia’s most innovative and largest correctional centre and have the opportunity to be in a key position within the Serco team.
The Clarence Correctional Centre is due to open in mid-2020 with a 1700 bed facility, making it the largest and most state-of-the-art correctional centre in Australia. Serco Australia has a 20 year contract to operate and maintain the centre, creating the opportunity for long-term, rewarding and secure employment with exciting career prospects in one of Australia’s most spectacular coastal and country locations.

About you

You are experienced in a correctional environment, or are motivated and willing to learn to take on the opportunity to assist with various ramp up activities to support commencing operations. You will be a team player with strong communication skills, be respectful and have a commitment and passion for the on-going rehabilitation of the people in our care.

About the opportunity

As a Correctional Case Officer, you will participate in the delivery of specialist services to enhance the security of the Clarence Correctional Centre. You will be responsible for maintaining strict control of all issued security equipment and ensure conduct is highly professional and in accordance with Serco’s Values, Code of Conduct, Policies, Procedures and relevant Legislation.

You will play an integral role in promoting rehabilitation and reintegration, ensuring the safety and security in the centre and the community, and provide a safe and respectful environment to everyone in the centre.

To be successful in this role you will:

  • Have similar experience within a correctional /custodial environment
  • Ideally hold your Certificate III Correctional Practice (CSC30115) or;
  • Be willing to obtain your Certificate III Correctional Practice (CSC30115)
  • Undertake Comprehensive Induction Training (approximately 10-12 weeks)
  • Demonstrate a commitment to Serco’s values and the rehabilitation process
  • Demonstrate a competent level of computer literacy and report writing
  • Possess proficient interpersonal and communication skills
  • Maintain a high level of integrity

About Grafton

Located on the NSW Mid-North Coast, Grafton is approx. 6 hours’ drive from Sydney and 4 hours from Brisbane. Set on the Clarence River, it is the main hub for the Clarence Valley with a rich natural beauty and is ideally located if you prefer the hinterland or the ocean as your backdrop. With recent Pacific Highway upgrades, investment in infrastructure, affordable housing and access to good schools and recreation options, it is the ideal location for your next career move with your family.

About Us

At Serco, you’ll be part of a team of more than 50,000 people working across more than 20 countries worldwide. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people from a range of backgrounds.

Interested to be part of our brand new team?

If you are inspired to make a positive difference and would like to be part of this exciting new opportunity, click ‘Apply Now’.

To find out more click here

Job Number: 545

Community / Marketing Title: Correctional Case Officer

Location_formattedLocationLong: Grafton, New South Wales AU